Help center

Frequently Asked Questions

Find clear answers about worldwide shipping, product sourcing, Ayurveda, Homeopathy, returns, tracking, and support before you place an order.

Start with the essentials

Shipping

Do you ship overseas?

Yes, We offer shipping worldwide in countries like USA, UK, Europe, UAE, Saudi Arabia, Middle East, Singapore, Hong Kong, Australia and more

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-8 business days. Delivery details will be provided in your confirmation email.

What shipping carriers do you use?

We use all major carriers like UPS, ARAMEX, FedEX, DHL and local courier partners. You’ll be asked to select a delivery method during checkout.

How can I track my order on Prithvi Mart?

After placing an order on Prithvi Mart, you will receive a confirmation email with a tracking number. Use the Track Your Order section to follow delivery updates, or contact Prithvi Mart support about tracking.

What are the shipping options for Ayurvedic products to the USA?

We offer standard and express shipping for many Ayurvedic products across the USA where product and destination rules allow delivery. Orders over $60 qualify for free shipping, and timing depends on product type, courier route, customs review, and local delivery conditions.

For a focused overview, read our guide to buying authentic Ayurvedic products in the USA.

Where are your products shipped from?

Many Ayurvedic and Homeopathic products ship from our India warehouse so customers can access sealed products from recognized Indian brands such as Himalaya, Patanjali, Dabur, Baidyanath, and Upakarma Ayurveda. Product availability and import rules vary by destination, so review labels and ask support before ordering restricted items.

Explore guides for Ayurvedic products in Canada, Homeopathic products in the USA, and Baidyanath Ayurveda products internationally.

Why trust Prithvi Mart for Ayurveda and Homeopathy shopping?

Prithvi Mart focuses on sourcing sealed Indian products from recognized suppliers and brands, preparing orders for tracked international delivery, and giving shoppers support before and after ordering. For Ayurveda, Homeopathy, herbal, supplement, food, or medicine-related items, customers should review product labels, manufacturer details, certifications where listed, and destination import rules before use.

For personal health questions, consult a qualified healthcare professional. For product or shipping questions, contact Prithvi Mart support or learn how Prithvi Mart customs and duties work.

Product

Can I return my product?

We always aim to make sure our customers love our products, but if you need to return an order, we’re happy to help. Please review Prithvi Mart's refund policy or contact Prithvi Mart support about returns.

How should I check Ayurvedic product certifications and labels?

Prithvi Mart focuses on sourcing Ayurvedic products from recognized Indian brands and suppliers such as Himalaya, Patanjali, and Dabur. Certifications can vary by manufacturer and product; many items may carry manufacturer certifications such as AYUSH, FSSAI, or WHO-GMP where applicable. Always review the product label, packaging, ingredients, and usage guidance before use.

Shop Ayurvedic products from trusted Indian brands.

Do you offer discounts or promotions on your products?

Yes, we frequently offer discounts and seasonal promotions on our Ayurvedic and all other products products. Sign up for our newsletter to stay updated on the latest deals, or check our Promotions page for current offers. You can also enjoy discounts of up to 10% through our subscription model, which ensures regular deliveries of your favorite products at reduced prices. If you're a first-time buyer, use the code PRITHVIMARTNEW5 at checkout to receive up to 10% off your first order.

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Ayurveda

What is Ayurveda and how does it benefit my health?

Ayurveda is a traditional Indian wellness system with a long history of using herbs, diet, and lifestyle practices. Ayurvedic products may include ingredients such as Ashwagandha, Tulsi, and Turmeric, but suitability depends on the person, product, dosage, and health context. Review labels carefully and consult a qualified healthcare professional for personal health questions.

Buy authentic Ayurvedic products in Canada, buy authentic Ayurvedic products in the USA, or shop Ayurvedic products from India.

Which Ayurvedic products are best for boosting immunity?

Customers commonly shop for Ayurveda immunity-support products that include ingredients such as Ashwagandha, Giloy, Tulsi, Amla, or Chyawanprash. Ingredient suitability varies by person and product, so review the label and consult a qualified healthcare professional for personal health questions.

Shop Ayurvedic immunity products.

What are the most popular Ayurvedic skincare products on Prithvi Mart?

Customers often shop for Ayurvedic skincare items such as Kumkumadi oil, neem face wash, aloe vera gel, and herbal personal-care products. Check ingredients, usage directions, and skin sensitivity warnings before use.

Shop Ayurvedic skincare products.

Do you offer Ayurvedic products for digestive health?

Yes, customers can browse Ayurvedic digestion-support products such as Triphala, ginger products, ajwain products, and herbal digestive blends. Review the ingredient list, dosage guidance, and product warnings before use.

Shop Ayurvedic digestion products.

How do I choose the right Ayurvedic product for me?

Choosing the right Ayurvedic product depends on your product goal, ingredients, label guidance, personal health context, and any advice from a qualified professional. Traditional concepts such as Vata, Pitta, and Kapha may guide some shoppers, but product suitability can vary by person.

Learn how to choose Ayurvedic products shipped from India, shop Upakarma Ayurveda by Mankind Pharma internationally, or book an Ayurvedic consultation.

Homeopathy

What is Homeopathy and how does it work?

Homeopathy is a traditional system that uses highly diluted preparations selected according to homeopathic principles. Product choice can be personal and condition-specific, so consult a qualified practitioner for treatment questions. Browse Homeopathy products shipped from India.

Are your Homeopathic products certified?

Prithvi Mart focuses on sourcing Homeopathy products from recognized brands such as Dr. Reckeweg, SBL, and Bakson's Homeopathy. Manufacturer standards and certifications such as AYUSH or WHO-GMP can vary by item, so customers should check the product label, packaging, and listed manufacturer details before use.

Can I use Homeopathic products with other medications?

Suitability can vary by person, condition, product, and medication. Consult your healthcare provider before combining Homeopathy products with conventional medicines, especially if you take long-term medication, are pregnant, are buying for a child, or are managing a chronic condition.

Shop Homeopathy products from trusted Indian brands.

How long does it take for Homeopathic products to work?

Homeopathy product experiences can vary by person, product, and health context. This page does not promise treatment outcomes or timelines. Consult a qualified healthcare professional for personal treatment questions.

Buy authentic Homeopathic products in Canada or buy authentic Homeopathic products in the USA.

Where are your Homeopathic products shipped from?

Many Homeopathic products ship from our India warehouse so customers can find sealed products from recognized manufacturers. Destination rules can vary, especially for medicine-related items.

Browse Homeopathy products shipped from India, buy authentic Homeopathic products in the UK, or buy authentic Homeopathic products in Europe.

Do Homeopathic remedies helps in chronic conditions?

Homeopathic remedies are often used for both acute and chronic wellness concerns, but suitability can vary by person and condition.

Book a Homeopathy consultation or contact Prithvi Mart support before ordering for a specific concern.